pussy8 Privacy Policy

1. Who We Are

This Privacy Policy is issued by pussy8 ("we", "us", "our", "the Company"), the operator of the online gambling platform accessible at pussy8.net ("the Platform"). pussy8 is the data controller in respect of personal data collected through the Platform and associated services.

By registering an account or using the pussy8 platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must not access or use the Platform.

This Policy should be read alongside the pussy8 Terms and Conditions and Responsible Gaming Policy, both of which are available on the pussy8 website.

2. Personal Data We Collect

pussy8 collects personal data at different points in your relationship with the Platform. The categories of data we collect include:

• Registration Data: Full legal name, date of birth, residential address, email address, mobile telephone number, and preferred currency (MYR).
• Identity Verification Data (KYC): Copies of government-issued photo identification (e.g., Malaysian national identity card or passport), proof of residential address (e.g., utility bill or bank statement), and where required, source of funds documentation.
• Financial Data: Payment method details including e-wallet identifiers (Touch n Go eWallet, Boost), bank account details for transfers (Maybank, CIMB, Public Bank), and transaction history. Full card or bank account numbers are not stored by pussy8 — payment processing is handled by certified third-party payment service providers.
• Account Activity Data: Login timestamps, IP addresses, device identifiers, game play history, bet records, deposit and withdrawal history, bonus utilisation records, and responsible gaming tool usage.
• Communication Data: Records of your interactions with pussy8 customer support via live chat and email, including support chat transcripts and correspondence.
• Technical Data: Browser type, operating system, screen resolution, referring URL, and session duration data collected automatically when you access the Platform.

3. How We Use Your Personal Data

pussy8 uses the personal data described above for the following purposes:

• Account Management: Creating, verifying, and maintaining your pussy8 account, including age and identity verification to comply with the 21+ requirement and applicable KYC obligations.
• Service Delivery: Processing deposits and withdrawals in MYR, delivering game and sportsbook services, and administering bonuses and promotions.
• Legal and Regulatory Compliance: Meeting our obligations under applicable anti-money laundering legislation, gaming licence conditions, and any lawful requests from regulatory authorities.
• Fraud Prevention and Security: Detecting and investigating suspicious activity, preventing multiple account creation, and protecting the integrity of the Platform.
• Responsible Gaming: Monitoring gambling patterns to identify potential indicators of problem gambling and administering player protection tools including self-exclusion where requested.
• Customer Support: Responding to enquiries, complaints, and resolving account issues efficiently.
• Marketing Communications: Sending promotional emails and SMS messages about pussy8 offers, where you have provided consent or where we have a legitimate interest in doing so. You may opt out at any time.
• Platform Improvement: Analysing aggregated usage data to improve the pussy8 platform's performance, usability, and game content.

4. Legal Basis for Processing

pussy8 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfil the Terms and Conditions agreement between you and pussy8, including account operation, payment processing, and service delivery.
• Legal Obligation: Processing required to comply with applicable law, including KYC verification, anti-money laundering reporting, and gaming regulatory obligations.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where such interests are not overridden by your fundamental rights.
• Consent: Processing for marketing communications and the use of non-essential cookies, where you have provided specific, informed, and freely given consent.

5. Sharing Your Personal Data

pussy8 does not sell your personal data to any third party. We may share your data with the following categories of recipients where necessary for the purposes described in this Policy:

• Payment Service Providers: To process deposits and withdrawals, your payment method details are shared with certified payment processors including e-wallet operators and banking partners. These providers are contractually bound to process data only for payment purposes.
• KYC and Identity Verification Services: Identification documents and personal details are shared with certified identity verification partners to fulfil our KYC and age verification obligations.
• Game Content Providers: Your account identifier and gameplay data may be shared with licensed game studios (such as Pragmatic Play, Evolution, and NetEnt) to facilitate game sessions. These providers operate under their own regulatory licences and data agreements.
• Regulatory and Legal Authorities: pussy8 will disclose personal data to government bodies, regulatory agencies, or law enforcement where required by law, court order, or lawful request.
• Group Companies: Personal data may be shared within the pussy8 corporate group for internal administrative and compliance purposes.

All third-party recipients of your personal data are subject to appropriate contractual data protection obligations and are permitted to use your data only for the specified purpose.

6. International Data Transfers

pussy8 operates internationally and some of the third parties we share data with — including payment processors and game studios — may be located outside of Malaysia. Where personal data is transferred internationally, pussy8 ensures that appropriate safeguards are in place in accordance with applicable data protection law, including the use of standard contractual clauses or transfers to jurisdictions that maintain equivalent data protection standards.

By using the pussy8 platform, you acknowledge and consent to the transfer of your personal data to servers and processors located outside of Malaysia where necessary for the delivery of our services.

7. Data Retention

pussy8 retains personal data for as long as is necessary for the purposes described in this Policy and to comply with applicable legal and regulatory retention requirements. Specific retention periods include:

• Account and Transaction Data: Retained for a minimum of five (5) years following account closure, in compliance with anti-money laundering legislation and gaming regulatory requirements.
• KYC Documentation: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later.
• Customer Support Records: Retained for three (3) years from the date of the interaction.
• Marketing Consent Records: Retained until you withdraw consent, plus a reasonable period thereafter for audit purposes.

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to you.

8. Cookies and Tracking Technologies

pussy8 uses cookies and similar tracking technologies to operate and improve the Platform. Categories of cookies used include:

• Strictly Necessary Cookies: Required for Platform functionality including maintaining your logged-in session, security, and load balancing. These cannot be disabled.
• Performance Cookies: Collect anonymised data on how players navigate the Platform to identify usability issues and improve page performance.
• Functional Cookies: Remember your preferences such as language, currency display, and last-visited game categories.
• Analytics Cookies: Used to analyse aggregate traffic patterns and Platform usage metrics. Data collected is anonymised and not used to identify individual players.

You may manage non-essential cookie preferences through your browser settings. Disabling certain cookies may affect Platform functionality.

9. Your Data Rights

Subject to applicable law and the exceptions described below, you have the following rights in relation to personal data held by pussy8:

• Right of Access: You may request a copy of the personal data pussy8 holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to Restrict Processing: You may request that pussy8 restrict the processing of your data in certain circumstances, such as where you contest its accuracy.
• Right to Data Portability: You may request a copy of your personal data in a structured, machine-readable format where technically feasible.
• Right to Withdraw Consent: Where processing is based on consent (e.g., marketing communications), you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our support team at [email protected]. pussy8 will respond to valid requests within thirty (30) calendar days. Some rights are subject to exceptions under applicable law — for example, we are unable to delete data that we are legally required to retain for AML purposes.

10. Children's Privacy

The pussy8 platform is strictly intended for persons aged 21 years and above. pussy8 does not knowingly collect personal data from persons under the age of 21. Where we discover that personal data has been collected from a person under 21, we will immediately close the associated account, delete the data, and return any deposited funds to the payment source.

If you believe a person under the age of 21 has accessed the pussy8 platform, please contact us immediately at [email protected].

11. Security Measures

pussy8 implements a range of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit TLS encryption for all data in transit between your device and pussy8 servers;
• AES-256 encryption for personal data stored in our databases;
• Access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular third-party penetration testing and security audits of Platform infrastructure;
• Two-factor authentication for account access and sensitive account actions;
• Automated monitoring for suspicious login patterns and account activity anomalies.

While pussy8 takes security seriously, no data transmission over the internet or electronic storage system is entirely immune from risk. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, pussy8 will notify affected players and relevant regulatory authorities in accordance with applicable law.

12. Changes to This Privacy Policy

pussy8 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via email to the address on file or by a prominent notice on the Platform, with a minimum of seven (7) days' notice before the revised Policy takes effect.

Continued use of the pussy8 platform following the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. The date of the most recent revision is displayed at the top of this page.

13. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the personal data we hold about you, please contact the pussy8 data team:

• Email: [email protected]
• Live Chat: Available 24/7 on the pussy8 website
• Support Hours: 24 hours a day, 7 days a week, in English (MYT UTC+8)

This Privacy Policy was last updated on 1 June 2026.